Top Branding, Logo, Packaging, Website & Hosting, Design Agency in Kolkata India

Legal (Web Services)

This Notice provides information on the legal statements and disclaimers by A Jha Mediatech. This notice applies to all areas of A Jha Mediatech's web site and services that display a link to this notice and does not extend beyond. It also does not apply to any blog, comments, or user-generated comments except where noted. This Notice does not extend to web sites linked to by A Jha Mediatech. This document linked to this page is subject to change at any time without warning for any reason.

Terms of Service

Please read this page carefully prior to ordering services from us, and make sure you understand what it says. It's a binding contract between A Jha Mediatech and you. If you have any questions about what you see on this page, please feel free to contact us at ask@ajhamediatech.co.in

The Services We Provide
In exchange for the fees you pay in advance, we will host your website on one or more of our servers, so long as you abide by the terms and conditions that are set out on this page, and in any other agreements that relate to the services we may provide to you. We will provide the services according to the specifications listed for the hosting package you select during the signup process. For clarity, on this page, the term "services" refers to the web hosting services that we will provide to you and, if you are an Affiliate, the services we provide to you in connection with that program. The term " A Jha Mediatech" or "us" or "we" refers to A Jha Mediatech.

Permission to Host Your Content
For us to host your website, it is necessary for you to upload your content to our servers. When you do this uploading, you are creating one or more copies of your content on our system. By purchasing hosting services from us, you acknowledge that these copies are being made, and give us the permission (a license) to maintain these copies and make them available to users of the Internet. You are solely responsible for providing all of the content and other data that make up your website.

When the Services Will be Available
We will attempt to provide the services 24 hours a day, 7 days a week for as long as you have paid for them. Sometimes, however, for a number of reasons, the services may be unavailable to you. You must recognize and acknowledge that due to the nature of web hosting technology, occasional unavailability of the services cannot be avoided. Sometimes there are equipment malfunctions. At other times we undertake periodic maintenance procedures or repairs. Still other times, there are causes beyond our control like power failures, interruption or failure of telecommunication or digital transmission links, hostile network attacks, network traffic and other occurrences. We have not promised to provide you with uninterrupted service.

Free Technical Support
A Jha Mediatech's Free Technical Support is limited to issues that are directly related to your Web Hosting Account. A Jha Mediatech does not provide website maintenance services in respect of any Hosted Website. Without limiting this exclusion, you also agree that A Jha Mediatech accepts no responsibility for any deficiency or inaccuracy in any of your Hosted Website that is attributable to defects in your website and/or database caused due to errors or mistakes in development/coding/programming.

You further acknowledge that A Jha Mediatech's Technical Support does not include the maintenance of other direct or indirect issues/problems (but not limited to) such as HTML coding, Website Programming, Content/Data Migration, Uploading or Downloading of files for you, troubleshooting your website and/or database, adding new files to your website and configuring scripts in any way whatsoever. For this there will be an additional cost which is not covered within your web hosting plan/package.

Personal Information
When you place an order for our services, your personal information, including your credit card information, is transmitted via the use of Secure Socket Layer technology, the industry standard for encrypting sensitive information. We take your privacy very seriously, and as such, will not sell your personal information to third party (other than a company that may purchase A Jha Mediatech, and will take reasonable steps to keep it from being disclosed to any third party.

Cancellation and Refund Policy
We offer you a money-back guarantee on all shared hosting plans if you cancel with us during the first 10 days after signup. For all reseller hosting plans we offer you a money-back guarantee within the first 10 days after signup. The only way to cancel your account is by submitting a email with a valid detailed reason as to why you are cancelling your service. We are the sole arbiter as to if your reason is a valid reason and if all possible steps were taken on your side and on ours to correct the situation causing the interest to cancel. Please Note that you cannot request and\or receive a refund in case if you have misunderstood a feature that is displayed on our website. It is your sole responsibility to clarify and confirm with us before you make a purchase. All Refunds are subject to verification process by our billing department and will take up to 30 days for return of payment.

THERE IS NO MONEY BACK GUARANTEE IF ANYONE VIOLATES OUR "ACCEPTABLE USE POLICY".

ALSO PLEASE NOTE THERE IS NO MONEY BACK GUARANTEE FOR: Any Setup Fees, Any Bank Transfer Charges, Domain Name Renewal/Registration/Transfer, Shared Hosting Renewals, Reseller Hosting Renewals, Upgrades to Hosting Service, Design, Development, Automation, Animation, SSL Certificates, Dedicated Servers and VPS plans.

If we register a domain name for you as part of your hosting package with us, and you decide that you want to cancel your account during the first 10 days, then we will deduct the cost of the domain name from the money we refund you. The charge for domain name renewal/registration/transfer is non-refundable as you own the domain name for the paid term. Please understand that this is not simply because we refuse to issue a refund. Domain name renewal/registration/transfer is irreversible, making any money paid for the domain name non-refundable.

If you cancel your account after the money-back period, or after your account is renewed then unfortunately we will not be able to issue any refunds. A Jha Mediatech also reserves the right to cancel your account any time with no-money-back, should an event occur in which proper evidence exists that a customer was exceptionally arrogant, rude or vulgar in communications with our staff.

Multiple Currency Payment Options
All prices of products and services displayed on the A Jha Mediatech's website are based on Indian Rupees (INR). Please note however that the prices shown in Indian Rupees ( INR ) are fixed and all other currencies do not follow currency exchange rates. A Jha Mediatech does not use any online forex currency updates to use in its currency price calculations. You will find currency exchange price differences in our products the moment you change between currencies. All prices on our website are worked out manually for each currency price options. Once an order is placed and you find currency exchange price differences, we cannot give you a partial refund of your order value based on your currency's exchange rate.

Acceptable Use Policy
A Jha Mediatech strives to maintain a high-level of service, and a lot of customers depend on our high standards of quality. The Acceptable Use Policy is available in order to provide a clear understanding of the rules, regulations and restrictions regarding the use of A Jha Mediatech's services. PLEASE ABIDE BY IT STRICTLY. By using our services, you agree to abide by the Acceptable Use Policy.

We will not provide services for any unacceptable or inappropriate material as determined by A Jha Mediatech in its sole discretion, including but not limited to Topsites, IRC Scripts/Bots, Proxy Scripts/Anonymizers, Pirated Software/Warez, Image Hosting Scripts (similar to Photobucket or Tinypic), AutoSurf/PTC/PTS/PPC sites, IP Scanners, Bruteforce Programs/Scripts/Applications, Mail Bombers/Spam Scripts, Banner-Ad services (commercial banner ad rotation), File Dump/Mirror Scripts (similar to rapidshare), Commercial Audio Streaming (more than one or two streams), Escrow/Bank Debentures, High-Yield Interest Programs (HYIP) or Related Sites, Investment Sites (FOREX, E-Gold Exchange, Second Life/Linden Exchange, Ponzi, MLM/Pyramid Scheme), Sale of any controlled substance without prior proof of appropriate permit(s), Prime Banks Programs, Lottery Sites, MUDs/RPGs/PPBGs, Hateful/Racist/Harassment oriented sites, Hacker focused sites/archives/programs, Sites promoting illegal activities, Forums and/or websites that distribute or link to warez/pirated/illegal content, Bank Debentures/Bank Debenture Trading Programs, Fraudulent Sites (Including, but not limited to sites listed at aa419.org & escrow-fraud.com), Mailer Pro Hacking, which includes, for example penetrating or attempting to access, without authorization, another computer or network. Port scans, stealth scans, and fraudulent credit card "phishing" techniques are also prohibited.

We will not provide services for hosting of files or other data that infringes on another's copyright or other intellectual property rights.

We will not provide services for spamming, or sending of bulk unsolicited email. We maintain a strict policy on spamming, which includes the sending of unauthorized commercial messages by use of our services, or by maintaining an open SMTP connection. We reserve the right to refuse or terminate service based on reasonable indications that you are engaged in spamming of any sort.

We will not provide services for uploading or linking to any content that violates another's right of publicity or privacy.

We will not provide services for distributing hate speech, or any other content that is obscene, abusing, which could be considered libellous and defamatory.

We will not provide services for hosting, storing, or distributing child pornography. If any such content is found and brought to our attention, the proper law enforcement agencies will be notified.

We will not provide services for hosting large amounts of data not specifically tied ("linked") to your hosting account. A Jha Mediatech encourages users looking for file storage/backup solutions to seek other services that specialize in this.

We will not provide services for hosting, storing, or distributing pornographic material. This includes sites that may provide links to adult content elsewhere. In addition, our servers and services may not be used for the propagation, distribution, housing, processing, storing or otherwise handling in any way lewd, obscene, or satanic materials.

We will not provide services to execute long-running, stand-alone, unattended server-side processes, bots or daemons

We will not provide services to run any type of web spiders or indexers

We will not provide services to run any software that interfaces with an IRC (Internet Relay Chat) network

We will not provide services to run, host, or store any P2P client, tracker, software, server, files, content or application, including bittorrent

We will not provide services to participate in any P2P or file-sharing networks

We will not provide services to run any gaming servers

We will not provide services to run cron entries with intervals of less than 15 minutes

We will not provide services to use the server as a Backup/Storage device

We will not provide services to use the server for File/Data Archival Purposes

We will not provide services to Store over 50,000 files on an account

We will not provide services to constantly create and delete large numbers of files on a regular basis, or cause file system damage

We will not provide services to use our system resources over 8%, including but not limited to memory, cpu, disk, network, and bandwidth capacity, for longer than 180 seconds in any consecutive 6 hour period.

We will not provide services to run any MySQL queries longer than 15 seconds. MySQL tables should be indexed appropriately. (Learn More at: http://dev.mysql.com/doc/refman/5.0/en/optimization-indexes.html)

We will not provide services to use excessive resources which in the A Jha Mediatech's sole discretion result in damage or degradation to the performance, usage, or experience of Servers, other users, other orders, and any of A Jha Mediatech's services

We will not provide services to store a large number of media files (audio, video, etc.), wherein the limit is at A Jha Mediatech's sole discretion

However, in accordance with our Terms of Service, we may remove any materials that, in our sole discretion, may be illegal, may subject us to liability, or which may violate this Acceptable Use Policy. A Jha Mediatech may cooperate with legal authorities and/or third parties in the investigation of any suspected or alleged crime or civil wrongdoing. Your violation of this Acceptable Use Policy may result in the suspension or immediate termination of your account or other services WITHOUT ANY PRIOR NOTICE.

A Jha Mediatech requests that anyone with information about a violation of this Acceptable Use Policy, or of A Jha Mediatech's Terms of Service, report it by sending an email to ask@ajhamediatech.co.in

Disproportionate loads placed on the server.
While our shared services are suitable for personal or small business customers, there comes a time for some websites when they are better suited for a larger plan, which allows for more dedicated CPU and memory resources. We reserve the right, in our sole discretion, to discontinue service to any customer with a website or other hosted data that takes up more than 8% of the resources of the server's CPU for longer than 180 seconds. This means that if your website is found to be utilizing more than 8% of the CPU and/or memory of our server, we reserve the right to take your site offline. If this becomes necessary, you can either upgrade your hosting package, or request a pro-rated refund of the amounts you have paid in advance for the services. Due to the severity of this, and our ability to act quickly to correct these situations to avoid server issues, we will do everything reasonably feasible to provide you with a warning prior to taking your site offline, but we accept no obligation to do so.

These Terms of Service May Change
Due to our evolving business, and the changing nature of the web hosting industry, these terms of service may change. We will post the changes here, and your continued use of the service means you accept the changes we have made.

DMCA Copyright Infringement Information
In accordance with the Digital Millennium Copyright Act, we have adopted a policy to suspend or terminate the accounts of website owners found to be in violation of copyright. We respect the intellectual property of others, and we ask you to do the same. We may, in appropriate circumstances and at our discretion, disable and/or terminate the accounts of users who may be repeat infringers. If you believe that your work has been copied in a way that constitutes copyright infringement, or your intellectual property rights have been otherwise violated, please provide our Abuse Desk with the following information:

An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest;

A description of the copyrighted work or other intellectual property that you claim has been infringed;

A description of where the material that you claim is infringing is located on the site;

Your address, telephone number, and email address;

A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;

A statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner's behalf.

Our Abuse Desk can be reached By email at ask@ajhamediatech.co.in

Indemnification
If A Jha Mediatech issued or threatened with a lawsuit from a third party because of something you do with the services, or as an affiliate you agree to pick up the tab if A Jha Mediatech is found liable or pays to settle the dispute. In legal terms, this is called "indemnification" Not only do you agree to reimburse A Jha Mediatech for what it pays to satisfy a judgment or settle a case, you also agree to pay A Jha Mediatech's reasonable attorney's fees and all other costs A Jha Mediatech incurs in defending itself.

Disclaimer of Warranties
You may have noticed that up to this point these terms of service have been kind of easy to read and understand. But our lawyers tell us that this section, dealing in the disclaimer of warranties, has to retain its legalese style. Sorry about that. A Jha Mediatech EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. A Jha Mediatech MAKES NO WARRANTY THAT ITS SERVICES WILL MEET YOUR REQUIREMENTS, OR THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE, OR THAT DEFECTS WILL BE CORRECTED. A Jha Mediatech DOES NOT WARRANT, NOR MAKE ANY REPRESENTATIONS REGARDING THE USE, OR RESULTS OF, ANY OF THE SERVICES IT PROVIDES, IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. Some jurisdictions do not allow the disclaimer of implied warranties, in which event that foregoing disclaimer may not apply to you.

Limitation of Liability
Here is another section that has to retain its legalese. Simply stated, what this section is saying is that if something goes wrong, A Jha Mediatech cannot be held liable for it. IN NO EVENT SHALL A Jha Mediatech BE LIABLE TO YOU OR ANY OTHER PERSON FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFIT OR GOODWILL, FOR ANY MATTER, WHETHER SUCH LIABILITY IS ASSERTED ON THE BASIS OF CONTRACT, TORT (INCLUDING NEGLIGENCE), BREACH OF WARRANTIES, EITHER EXPRESS OR IMPLIED, ANY BREACH OF THIS AGREEMENT OR ITS INCORPORATED AGREEMENTS AND POLICIES, YOUR INABILITY TO USE THE SOFTWARE OR SERVICES, YOUR LOSS OF DATA OR FILES OR DAMAGES RELATED TO DATABASE CORRUPTION OR DELETION OF WEBSITE CONTENTS OR OTHERWISE, EVEN IF A Jha Mediatech HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some states may not allow such a broad exclusion or limitation on liability for damages as contained in these terms of services. In those states, our liability is limited to the full extent permitted by law. You agree that in no event shall our maximum aggregate liability exceed the total amount paid by you for the services in dispute purchased from us, or, in the event of liability of A Jha Mediatech due to your enrollment in the affiliate program (if available).

Governing Law and Choice of Form
The laws of India will govern this Agreement, without reference to rules governing choice of laws. Any action relating to this Agreement must be brought in the court located in Kolkata, INDIA, When These Terms Take Effect

This agreement becomes effective once you submit your order with us or open an account with us for our services. If you are an existing customer, and you do not agree with the terms herein, please cancel your account. Otherwise, if you sign up for or continue to use the services, you agree to what is written here. If you have any questions regarding these terms of service, feel free to call us for clarification.

By using A Jha Mediatech you agree to the above Terms of Service.

A Jha Mediatech Privacy Policy

This privacy policy (statement) covers all websites that are operated by A Jha Mediatech. Because A Jha Mediatech wants to demonstrate its commitment to our users' privacy, we have agreed to disclose our information practices.

What personally identifiable information A Jha Mediatech collects.

What personally identifiable information third parties collect through the A Jha Mediatech website.

What organization collects the information.

How A Jha Mediatech uses the information.

With whom A Jha Mediatech may share user information.

What choices are available to users regarding collection, use and distribution of the information.

What types of security procedures are in place to protect the loss, misuse or alteration of information under A Jha Mediatech control.

How users can correct any inaccuracies in the information.

If users have questions or concerns regarding this privacy policy, they should first contact our customer support Department.

Information Collection and Use

Information Collection

A Jha Mediatech is the sole owner of the information collected on any website that is owned an operated by A Jha Mediatech. A Jha Mediatech collects information from our users at several different points on our Web sites.

Registration
During registration a user is required to] give[s] contact information (such as name and email address). We use this information to contact the user about services on our site for which he has expressed interest. It is optional for the user to provide demographic information (such as income level and gender), and unique identifiers (such as, username and password), but encouraged so we can provide a more personalized experience on our site.

A Jha Mediatech Web Hosting Order
A user must provide contact information (such as name, email, and shipping address). This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, the information is used to contact the user.

Information Use

A Jha Mediatech Web Hosting Profile
We store information that we collect through cookies, log files, clear gifs, and/or third parties to create a profile of our users. A profile is stored information that we keep on individual users that details their viewing preferences. Consequently, collected information is tied to the users personally identifiable information to provide offers and improve the content of the site for the user. This profile is used to tailor a user's visit to our Web site, and to direct pertinent marketing promotions to them. Your profile will NEVER BE SHARED with any third parties.

Cookies
A cookie is a piece of data stored on the user's computer tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. We use both session ID cookies and persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user's hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions.

A Jha Mediatech Log Files
Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information. We use our in-house tracking utility that uses log files to analyze user movement.

Communications from the Site

Special Offers and Updates
We send all new members a welcoming email to verify password and username. Established members will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see the Choice and Opt-out sections.

A Jha Mediatech Newsletter
If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address. Out of respect for our users privacy we provide a way to opt-out of these communications.

A Jha Mediatech Service Announcements
On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.

A Jha Mediatech Customer Service
We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email or phone, in accordance with the users wishes.

Sharing

A Jha Mediatech Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

We DO NOT Share Personal Information with Third Parties

Third Party Intermediaries
We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

A Jha Mediatech Service Providers
We may from time to time partner with other third parties to provide specific services. When the user signs up for these particular services, we may share names, or other contact information that is necessary for the third party to provide these services. These third parties are not allowed to use personally identifiable information except for the purpose of providing these services.

Business Transitions
In the event A Jha Mediatech goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users' personal information will, in most instances, be part of the assets transferred. Users will be notified via email & prominent notice on our Web site for 30 days prior to a change of ownership or control of their personal information. If as a result of the business transition, the users' personally identifiable information will be used in a manner different from that stated at the time of collection they will be given choice consistent with our notification of changes section.

Users who no longer wish to receive our newsletter and promotional communications may opt-out of receiving these communications by replying to unsubscribe in the subject line in the email.

Links
This Web site contains links to other sites. Please be aware that A Jha Mediatech, is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Security
A Jha Mediatech takes every precaution to protect our users' information. When users submit sensitive information via the Web site, their information is protected both online and off-line.

A Jha Mediatech Service Level Agreement

1. Coverage and Terminology
This Service Level Agreement (SLA) applies to you ("customer") if you currently hold an account with any of the Shared Web Hosting services from A Jha Mediatech (the "Services") and your account is current (i.e., not past due) with A Jha Mediatech.

As used herein, the term "Web Site Availability" means the percentage of a particular month (based on 24-hour days for the number of days in the subject month) that the content of customer's Web site is available for access by third parties via HTTP and/or HTTPS, as measured by A Jha Mediatech.

2. Maintenance Procedure
a. A Jha Mediatech will do its best to announce any scheduled maintenance at least 24 hours ahead of time to the customer.
b. A Jha Mediatech reserves the right to perform emergency maintenance without any prior notification, should it be deemed necessary to protect and maintain the security and integrity of the Service.

3. Conditions

Customer shall not receive any credits under this SLA in connection with any failure or deficiency of Web Site Availability caused by or associated with:

a. Circumstances beyond A Jha Mediatech's reasonable control, including, without limitation, acts of any governmental body, war, insurrection, sabotage, armed conflict, embargo, fire, flood, strike or other labor disturbance, interruption of or delay in transportation, unavailability of or interruption or delay in telecommunications or third party services, virus attacks or hackers, failure of third party software (including, without limitation, ecommerce software, payment gateways, chat, statistics or free scripts) or inability to obtain raw materials, supplies, or power used in or equipment needed for provision of this SLA;

b. Failure of access circuits to the A Jha Mediatech Network or it's upstream providers, unless such failure is caused solely by A Jha Mediatech;
c. Scheduled maintenance and emergency maintenance and upgrades;
d. DNS issues outside the direct control of A Jha Mediatech;
e. Issues with FTP, POP, IMAP, or SMTP customer access;
f. False SLA breaches reported as a result of outages or errors of any A Jha Mediatech's measurement system;
g. Customer's acts or omissions (or acts or omissions of others engaged or authorized by customer), including, without limitation, custom scripting or coding (e.g., CGI, Perl, HTML, ASP, etc), any negligence, willful misconduct, or use of the Services in breach of A Jha Mediatech's Terms of Service and Acceptable Use Policy;
h. E-mail or Webmail delivery and transmission;
i. DNS (Domain Name Server) Propagation.
j. Outages elsewhere on the Internet that hinder access to your account. A Jha Mediatech is not responsible for browser or DNS caching that may make your site appear inaccessible when others can still access it. A Jha Mediatech will guarantee only those areas considered under the control of A Jha Mediatech: A Jha Mediatech server links to the Internet, and A Jha Mediatech's servers.

5. Credit Request and Payment Procedures
In order to receive a credit, customer must make a request by sending an email to ask@ajhamediatech.co.in. Each request in connection with this SLA must include customer's account name (per customer's control panel login) and the dates and times of the unavailability of customer's Web site and must be received by A Jha Mediatech within ten (10) business days after customer's Web Site was not available. If the unavailability is confirmed by A Jha Mediatech, credits will be applied within two billing cycles after A Jha Mediatech's receipt of customer's credit request. Credits are not refundable and can be used only towards future billing charges.

Notwithstanding anything to the contrary herein, the total amount credited to customer in a particular month under this SLA shall not exceed the total hosting fee paid by customer for such month for the affected Services. Credits are exclusive of any applicable taxes charged to customer or collected by A Jha Mediatech and are customer's sole and exclusive remedy with respect to any failure or deficiency in the Web Site Availability of customer's Web site.

What is meant by Unlimited ?

There are no set limits on the disk space or data transfer (bandwidth) that we provide in plans marked "unlimited". We want you to have the resources you need to build a great online presence.

Still, we do need to be sure that we're providing all of our customers with optimum service. As such, we do require all customers to be fully compliant with our Terms of Service and utilize disk space and bandwidth related to the normal operation of a personal or small business website.

While it is rare, we may need to put constraints on accounts that are adversely affecting other customers or otherwise utilizing or abusing resources beyond what would be expected of a personal or small business website.

What will happen to accounts that don't comply with the Terms of Service or go beyond normal usage?

Through our NMC (Network Monitoring Center), we maintain a variety of human and automated controls to monitor customer and server activity. If the NMC identifies an account that is not in compliance with our Terms or that has the potential to negatively impact the performance of our systems, we may need to temporarily suspend that account. Of course, we will notify the administrative contact for the account and work with that customer to resolve the issue as quickly as possible.

The most common situations involve customers who use their accounts for storage of files (particularly multimedia files) that are not linked off of their websites. One thing to remember is that A Jha Mediatech provides the disk space and bandwidth required to operate a personal or small business site. Our services may not be used to store or archive electronic files that are not available through the website.

What is "normal" usage?
Normal usage means that you operate a personal or small business website that utilizes resources in a manner similar to most of our other customers. For example, the system requirements of large corporations are not equal to those of small businesses and their resource requirements would not be considered normal for our architecture. Another example would be the storage of large numbers of video or audio files that may be associated with a site, but require more resources to support than a normal personal or business website would.

Why are the normal usage guidelines in place?
A Jha Mediatech offers hosting through a shared environment, therefore, each site has the ability to impact the performance of thousands of other sites. While our pooled architecture minimizes this risk in comparison to the more common single-server design, we rarely experience disruptions that result from customer activity. This is an unusual occurrence, but one which we manage carefully to protect our users from service degradations. Still, we want our customers to understand that there are guidelines in place before they purchase our services.

Are there any usage guidelines for Reseller Hosting?
Unlimited Domain Hosting in our reseller plans has its limits in the number of domains that can be hosted, wherein the limit is at A Jha Mediatech's sole discretion. We may need to put a limit on the number of domains in a reseller account that are adversely affecting our servers performance.